Orbit Family Pack

Entertainment has no limits

When subscribing to Salam Fiber

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* Customer will receive a subscription to (Basic Stream Package: Shahid + STARZPLAY) Free for 3 months.

* Customer will receive a subscription to ( Orbit Family Pack & Shahid VIP ).

Orbit Family Pack

Orbit Family Pack offers uninterrupted streaming experience over high speed fiber internet for individual consumers across Saudi Arabia. The features include family friendly content, Premium live TV channels, Parental Control, HD & 4k streaming and more.

The Orbit Family Pack features include family friendly content, Premium live TV channels, Parental Control, HD & 4k streaming, rewind tv, Tv guide, Catch Up Tv, Uninterrupted viewing experience. Not only that, but with the Orbit Family Pack, you will have access to 8 Alfa Channels, 33 Sawa Channels, and a 12-month Shahid Subscription.

FAQ

The Salam TV features include family friendly content, Premium live TV channels, Parental Control, HD & 4k streaming, rewind tv, Tv guide, Catch Up Tv, Uninterrupted viewing experience and more.

Salam TV is currently available in Riyadh Salam locations only and will be offered across the kingdom Soon

Salam TV installations will be scheduled separately after Salam Internet is installed & activated.

The Salam TV features include family friendly content, Premium live TV channels, Parental Control, HD & 4k streaming, rewind tv, Tv guide, Catch Up Tv, Uninterrupted viewing experience and more.

You can subscriber to Salam TV through the below channels:

- Salam Direct Sales

- Salam Website
- Salam e-care Portal

Once you subscribe to Salam TV , you will receive 3 month free subscription to Salam stream package which contains Shahid Plus and STARZplay.

Before the 3 promotional month are Over the customer will receive notification SMS informing that his subscription to Shahid Plus & STARZplay will be automatically renewed with a monthly fee of 45 SR.

Salam fiber 100 Mbps customer can subscribe to Salam TV by subscribing to one of the below plans.

Monthly subscription plan
42.61 SR / Monthly without vat
49 SR / Monthly with vat
Free Salam TV Receiver
1 year Free subscription to Alfa Channels
Stream Package
3 Month free Subscription to Shahid VIP
3 Month Free Subscription to Starz play
One Year subscription plan
434.79 SR / Yearly without vat
500 SR / Yearly with vat
Free Salam TV Receiver
1 year Free subscription to Alfa Channels
Stream Package
3 Month free Subscription to Shahid VIP
3 Month Free Subscription to Starz play

No , Salam TV is only available for postpaid service customers.

Yes, upgrading your internet speeds allows you to enjoy SALAM TV for free.

Yes , You can downgrade your internet speed to 100 Mbps & you will lose your Salam TV or you can simply request to cancel your Salam TV service.

Yes, when requesting to terminate your Salam TV . You will have to pay the amount 660 SR prorated over 6 Month.

Salam TV will directly be frozen once the Salam Internet service is frozen by the system.

No, Salam fiber Internet + Salam TV service will be terminated all together since the services are connected.

Customer can login with his/her Gmail ID to access Salam TV content.

Customer can enter their home wi-fi user ID and password to start watch live TV channel and enjoy other premium content.

Yes, customer can download additional APPs through google play store.

A Welcome screen will appear after the wizard, click on Login screen, and enter user credentials first time only, the Salam TV box will log in automatically at next power cycle.

Salam Tv receiver dashboard will appear with features and services according to selected package.

Set the Satellite Connection for DTH Service.

Set the Terrestrial Connection for DTT Service.

Multiple profiles can be created under a single Account for personalized viewing and for kids protection from unauthorized content viewing.

To view the packages details click here

TV Channels

Alfa Channels

Sawa Channels

Coming Soon

FAQ

You can subscriber to Orbit Family Pack through Salam Direct Sales.

Yes, Salam fiber 100 Mbps postpaid customers can subscribe to Orbit Family pack for the price of 55 SR per month.

Your Orbit Family Pack service is fully connected to your FTTH service. The only way to freeze your Family Pack is by requesting to freeze your full FTTH service.

No, Shahid VIP is not part of the services Freezing process.

You can order the Orbit add-in packages by calling Salam customer care Team.

Yes, satellite installation fee will be (250 SR). If you already have a satellite installed at your location you will only need to pay (100 SR) for the satellite alignment.

No commitment period is set on the Orbit OSN packages.

Yes, and you can upgrade your service by calling Salam customer care team.

When you Downgrade your internet plan from 500,1000) to 240 Mbps, changes will only apply to your service speed & month fee. Your Orbit Family pack subscription will not be affected.

If the router is not working due to manufacturing defect or fault, Salam will replace the router with a new one free of charge.

When you Downgrade your internet plan from 240 Mbps to 100 Mbps you will be given two choices:

  • Terminating your Orbit Family Pack subscription.
  • Keeping your Orbit Family Pack subscription & paying the monthly fee of 55 SR / Monthly.

If you choose to terminate your Orbit Family Pack, you will have to pay the penalty fee of 500 SR prorated over 12 months.

Commitment 1 2 3 4 5 6 7 8 9 10 11 12
Penalty 500 458.33 416.67 375.00 333.33 291.67 250.00 208.33 166.67 125.00 83.33 41.67

If you choose to terminate the full Salam Bundle, you will have to pay a penalty of 2,060 SR prorated over 12 Months.

Commitment 1 2 3 4 5 6 7 8 9 10 11 12
Penalty 2,060 1,888 1,717 1,545 1,373 1,202 1,030 858 687 515 343 172

To prevent fraud, don’t comply with anyone’s request to share your verification codes via SMS or calls.

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